Quicken is your best option when it comes to your personal finance management. But if there is an issue regarding bank transaction downloads, then you need to follow this step-wise guide. Your Quicken personal finance software cannot be updated due to a number of factors. Whatever the reason maybe, we’ll guide you through it. In case of emergency though, you can contact the Quicken customer care at any time.
There are a number of factors that generally involve these issues. Here are the following:
- Internet connection:
The most common issue customers face while updating bank transactions through their Quicken account is this one. You need to make sure that your internet is working properly if you have trouble updating or downloading data. You can visit a regular common website to find out if your internet connection is working. If that is not the issue then continue reading.
- Bank server
Your financial institute’s server maybe down for maintenance of other issues. And maybe that’s why you have problem downloading transactions through your Quicken account. Usually banks alert their customers through personal emails and also put up a notice in such cases. Make sure you check that in this situation. You can also get in touch with you bank’s customer care support to get information regarding this. And usually if you wait a few hours or business working days, the problem gets resolved.
- Incorrect account details:
You may have recently updated your account settings through your bank’s website and that might not have been updated on Quicken. This is again a very common issue. Another reason could be that your account security might be at risk and there has been unusual activity noticed and thus, the financial institution you are associated with has changed the settings, in such cases get in touch with their customer care support to get correct information and update your account settings on Quicken.
- Error CC-501 is a technical issue with Quicken and not related to your bank in anyway. To resolve this issue you can check their error page or contact the Quicken customer care support through call or email.
- Error CC-506 happens if your account has been closed or your account number is changed. Get in touch with your bank’s customer care support to resolve this matter and update it on Quicken.
- Error CC-508 happens when your bank changes its website address and is not updated on Quicken.
If the reasons stated above are not the problem for you, then contact your financial institution to check for any information update or change and hopefully this can be resolved within hours. For any Quicken related queries, you can get in touch with the Quicken Technical Support Number without any hesitation.